Privacy Policy

At Burnt Mountain Soap Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting or making a purchase from our website. 

Information We Collect

When you place an order or interact with our website, we may collect the following information:

Name, email address, billing and shipping address, phone number and/or payment information (processed through secure third-party payment providers)

How We Use Your Information

We use your information to:

Process and fulfill orders, ship products and provide tracking information, communicate with you about your order, respond to customer service requests, improve our website and customer experience and/or send occasional promotional emails if you have opted in. 

Payment Processing 

All payments are processed through secure third-party payment processors. We do not store or have access to your full credit card information. 

Sharing Your Information 

We do not sell, rent, or trade your personal information. your information may be shared only with trusted third parties necessary to operate our business, including: payment processors, shipping carriers and website hosting or e-commerce platforms. 

Cookies and Website Data

Our website may use cookies or similar technologies to improve website performance, remember your preference, and analyze website traffic. 

Data Security

We take reasonable precautions to protect your personal information. Our website uses secure technologies to help safeguard your data. 

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. 

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated date. 

Contact US

If you have any questions about this Privacy Policy, please contact us at:

Burnt Mountain Soap Co.

ashley@burntmountainsoap.com